About us - SherShiva Beach House, Phangan

Reservation and Payment:

• Reservations are confirmed based on availability.
• Full payment is required at the time of booking using accepted payment methods.
• The hotel reserves the right to change or cancel promotions as necessary without prior notice.

Check-in and Check-out:

• Check-in begins at 14:00; check-out is by 12:00.
• Early check-in and late check-out may be available, subject to availability and additional fees.

Occupancy and Additional Guests:

• Room rates are based on the specified occupancy per room as listed on the website.
• Additional fees apply for extra guests, with a maximum occupancy limit per room, subject to availability and extra charges.

Smoking and Damage Policies:

• Smoking is not permitted inside guest rooms, shared area and facilities.
• Smoking is allowed only on your room's balcony
• For guests who wish to smoke, a designated smoking area is available within the hotel premises.
• Please feel free to contact our Front Desk for more information.

Conduct and Noise:

• Guests are expected to behave respectfully and comply with noise regulations.

Liability and Safety:

• The hotel is not liable for lost, damaged, or stolen personal items.
• Guests are encouraged to familiarize themselves with safety procedures and amenities.

Facilities and Services:

• Access to hotel facilities and services is subject to availability and may be adjusted without prior notice.

Privacy Policy:

• Guest privacy is protected, with personal information handled in compliance with relevant laws and regulations.